DR Testing: The IT Pro’s Guide to Saving the Day

DR Testing: The IT Pro's Guide to Saving the Day

April 21, 2015 by

The absolute worst time to test backups is when you’re in the midst of a recovery. Despite threats like malware, hardware failure, and the ever-persistent user error, a lot of IT adminsaren’t testing backups, even though it’s the only way to be sure the data you depend on is safe.

MSPs and Healthcare: How to Be a HIPAA Hero

MSP guide to HIPAA compliance

April 13, 2015 by

Any IT provider hoping to work with the healthcare industry needs to understand the Health Insurance Portability and Accountability Act (HIPAA) and the ways it governs the collection, storage, and transmission of electronic protected health information (ePHI). The problem is that many businesses hear the word “compliance” and run in the opposite direction. We’re here to make it simple.

RMM and PSA Tools

rmm and psa tools

April 6, 2015 by

As management of a company’s information technology system has shifted to third parties, you might notice the IT guy slipping in and out every so often.