For small to medium-sized businesses (SMBs), finding the right value added reseller (VAR) can make the difference in making your business run smoothly. Smaller businesses just don’t have the resources or the personnel to make all of the IT decisions on their own. It’s important to find a channel partner who can do (or already has done) the research for you and help you make decision about the technology that will work best in your business.

So how do you begin choosing a VAR for your business? Tech Target has a great article about the steps you need to take before you make any decisions. They also talked to Greg Schulz, an analyst at Storage IO, who gave some great advice when you seek out a reseller.

“Interview them!” urged Schulz. “That is what you need to do to begin to understand their capabilities. If you were going to hire someone to be on your staff to do design optimization and improve backup you would do the same thing.” Furthermore, he advised SMBs to try to meet some of the people who would be involved in delivering services. “The more you plan to rely on a VAR, the more you should want to know them and their people. Their skill sets and ability to provide knowledge transfer are key,” he said.

The article lists some specific questions to ask as you make your evaluation. In particular, you’ll want to find out what kind of backup software they recommend and if that solution is specifically designed with SMBs in mind.