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StorageCraft ShadowControl English ReadMe
This ReadMe applies to the ShadowControl® CMD 1.2.1 release of the software. Since the CMD update process is automated, this ReadMe allows CMD administrators to review the update to determine if they should apply it to their system prior to installation.
Last Updated: May 24, 2013
Table of Contents
2. Known Issues
This maintenance release:
- Fixes a bug that caused endpoint agent memory use to continually increase over time.
- Fixes a bug where an endpoint agent could use significant memory when working with an image file destination that contained a large number of backup files (>1000).
- Adds language support for Czech and Polish.
- Fixed various minor localization issues.
- Monitors ImageManager 6 including:
- Listing of licensed premium features
- List of managed folders
- Replication status
- Disk space usage
- Improves recognition of ShadowProtect 5 installs.
- Adds ShadowProtect license usage report page.
- Enhances the endpoint list to include header-based sorting.
- Improves reports with accurate aggregation over day, week, or month.
- Adds more granular control over report and alert recipients.
- Enhances the navigation panel to show the hierarchy to the current displayed location.
- Simplifies management of organizations and sites with an integrated page.
- Supports batch adds and removes of endpoints from orgs and sites.
- Improves reporting of outdated endpoints.
- Adds display of appliance IP address on the login screen for easy verification.
- Adds sort-by-column functionality to EndPoint and Appliance lists. Simply click the column header to sort the list on that column.
- Fixed an issue where some status rule values were not being properly validated.
- Improves support for non-English languages.
- Eliminates support for Windows 2000 EndPoints.
- Adds port 5556 as a second required port (along with either port 443 or 8443) for appliance communication.
- Significantly reduces network traffic for EndPoint-to-Appliance communications. This allows each CMD Appliance to have over 1000 subscribed endpoints.
- Automatically updates each subscribed EndPoint client after an update to the Appliance. (Available only for CMD appliance and client versions 1.1.1 and newer).
- Automatically updates each subscribed Appliance after updating the Portal. (Available only for CMD appliance and client versions 1.1.1 and newer).
- Adds a remote activation option for EndPoints with ShadowProtect installed (Available only for ShadowProtect versions 4.2.5 or newer).
- Supports custom branding of reports and alert notifications.
- Adds an additional report on storage usage with forecasting of backup storage needs.
- Displays resource usage for the CMD appliance on the Appliance System Info page.
- Enhances status reporting to reduce false Status Rule failures.
- Streamlines the Appliance Settings page.
- Supports custom SSL certificates.
- Uses EndPoint or Appliance local time rather than UTC time in reports and on-screen displays. You can set the Appliance timezone during the installation routine, or later on the Settings page.
- Adds a NewsFeed to the navigation panel displaying information regarding CMD and StorageCraft.
- Replaces the PDF format for reports with HTML.
- Provides full language support including the ability to choose the primary language for administrators and contacts.
- Improves the CMD EndPoint Agent installer
- Adds a Sender email field to the SMTP settings.
- Adds language support for notification emails.
- Extends the Org and Tag names to allow non-English letters.
- Fixes bugs in the display of Job details.
- Fixes German translation problems
- Provides port 8443 as an alternative to port 443 for EndPoint-to-appliance communication
- Includes additional information in email alerts.
2. Known Issues
- EndPoint auto-update may not complete immediately. StorageCraft recommends waiting an interval of time for the EndPoint to update prior to performing one of the alternative update strategies below.
- EndPoint updates consume network bandwidth and multiple updates can exhaust bandwidth before completing the update. An EndPoint then attempts the update repeatedly which can limit network access. To conserve bandwidth, stage EndPoint updates rather than execute them simultaneously.
- On rare occasions the EndPoint automatic update process fails. If this occurs:
- Select the affected EndPoint in CMD's EndPoint list. This should trigger the automatic update process.
- If this should fail to update the EndPoint, click Update Now in the EndPoint Details Agent info field. This triggers the automatic update process.
- If neither of these initiate the update, restart the StorageCraft Endpoint Agent service in the affected system's Windows Services tool. Then use the CMD console to perform Steps 1 or 2.
- If these don't initiate the automatic update, perform a manual install of the EndPoint agent on the affected system.
- Site names must be unique across the appliance. Use a more specific name, such as "Jordan Data Center" rather than "Data Center", to avoid this issue.
- The CMD appliance currently does not report expiring MSP licenses.
- A CMD appliance or EndPoint might behave erratically if a monitored backup Destination folder includes many (typically, more than 1000) image files. This occurs because of the time it takes to search the folder for new or updated files. To avoid this, StorageCraft highly recommends configuring retention policies in ShadowProtect, and leveraging ImageManager retention and consolidation, to limit the number of files in a Destination folder as much as possible. StorageCraft is working to remove this limitation in an upcoming release of ShadowControl CMD.
- EndPoints running earlier versions of the CMD client may not upgrade to v1.1.3 until after a restart of CMD's StorageCraft EndPoint Agent service.
- Unsubscribed EndPoints need the v1.1.3 client downloaded and installed manually in order to subscribe to an appliance.
- CMD Portals do not support EndPoint subscriptions. Subscribe all EndPoints to a CMD appliance instead.
- The appliance install requires accepting the default language of English in Ubuntu. Selecting another language prevents CMD from installing correctly. Note that CMD itself uses the browser's default language for its UI.
Copyright © 2013 StorageCraft Technology Corp. All rights reserved. This Software and Documentation are copyrighted. Ownership of the ShadowProtect Server Edition Software is reserved to StorageCraft Technology Corporation. StorageCraft, the StorageCraft logo and the ShadowProtect Server Edition logo are trademarks of StorageCraft Technology Corporation. StorageCraft, ShadowProtect, ShadowControl, and HeadStart Restore are registered trademarks of StorageCraft Technology Corporation in the United States and elsewhere. ShadowProtect Server Edition, intelligentFTP, and ShadowStream are trademarks of StorageCraft Technology Corporation in the United States and elsewhere. All other brands and product names are or may be trademarks or registered trademarks of their respective owners.