ShadowControl

SHADOWCONTROL: Fix inactive folder issue for root backup folder

1

In ShadowControl, I find that it frequently throws the inactivity warning for the backup store root folder.  Of course this folder is inactive since no new files are added to it; but only to the subfolders within it.

I opened Case #00287858 for this issue in May and no fix has been released since then yet.

Auto Search the clients for Push Installation

1

Hi,

It would be a nice option if push install can serach all the clients from network and list for installation.

Support Push Install on vmWare vCSA

1

The Push Install using vCenter Discovery method fails if the vCenter server specified is a vCSA applicance (SUSE Linux based).  As vmWare is putting vCSA forward as their preferred management platform, this leaves a big hole in the ShadowControl environment.

Please develop compatibility with SUSE linux to support end-points and the vCSA push install!

Shadow Control: Report and Filter by Backup Type

1

It would be great if we can report on and also filter views based on the Backup Type.  In other words, I would like to know which servers are set to Continuous Incrementals and servers that are not (eg, Mixed).

Further to this, the ability to report on and filter by unprotected volumes.

SSH Access to ShadowControl

1

Can we please get SSH access to the ShadowControl server?

This will make it much easier to mount storage locations, monitor the server with 3rd party utilities and install VMware Tools.

Products:

ShadowControl Push Installation via DHCP machine

1

Hi Team, i would like to request the festures to allow ShadowControl perform push installation by insert hostname only. Because by current CSV list, it will be a MUST to put in the HOSTNAME, IP ADDRESS and OS PLATFORM which this will be cause the issue when the target client was running on DHCP (eg. desktop/laptop).

So if the CSV list can only define the HOSTNAME and OS PLATFORM then would be easier to perform push installation towards large mount of client machine.

Thank you.

Products:

ShadowControl - Remove endpoints from ShadowProtect Backups report that don't have ShadowProtect agent installed

1

The ShadowProtect Backups report https://SHADOWCONTROL/report/backups currently shows all endpoints that have ShadowProtect installed, regardless of whether the ShadowProtect backup agent is actually installed.

Shadow Control - Choose Report frequency for individual Organisation

3

In Shadow Control > Schedule Reports section I would like to see the option to choose the report frequency for an individual Organisation.

Currently you can only select the report frequency for all Organisations, the majority of our customers are happy with Daily backup reports, but we have several customers who would like Monthly backup reports from Shadow Control which we currently cannot provide.

Products:

ShadowControl Appliance Backup alerts

3

ShadowControl is able to send e-mail alerts for endpoints based on status rules. I would like to see the Appliance Backup feature be able to send an alert if the scheduled backup fails. I think this would be relatively easy to implement considering the appliance already has an SMTP configuration and is able to send mail for other alerts.

Products:

Notification of Unprotected Volume

2

I could be missing the setting for this, but it would be great to have some sort of notification / status warning for volumes that are not being backed up.  This would really need to be something that we can customise to turn off warnings on drives that are explicitly not being backed up for whatever reason.

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