ShadowControl

Put Organization tab on top bar in Shadow Control

2

I use the Org menu allot.  I love having Dashboard and Endpoints up there, van we put this there as well?  Would be so much easier. 

 

Thanks!

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add Shadow Control registration and endpoint download in SPX install

4

i would like to see a the SPX installer show a menu for specifying shadow control appliance url, have it query the appliance address for the compatable endpoint agent (incase an appliance is using an older endpoint agent build than current.), download and install the endpoint agent and register to the appliance automatically duing the install of SPX. 

Unprotected volume report

4

Sometimes new volumes are added to a server but the backup does not get updated to include the new volume.  Would like a report to list all volumes that are not protected by ShadowProtect.

 

 

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Unprotected volume report

1

Sometimes new volumes are added to a server but the backup does not get updated to include the new volume.  Would like a report to list all volumes that are not protected by ShadowProtect.

 

 

Products:

EndPoint Unresponsive alert

3

Useful to have a setting for unresponsive systems to specify the amount of time before triggering an alert.  For example I have a system that goes offline every night at 4am for 2 hours due to another process.  I want to be able to set the alert to trigger after 3 hours so my ticket system doesn't fill with non-issue tickets.

 

 

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Integration into AEM (Autotask Endpoint Manager)

1

Can you look at getting integration working with AEM.  Shadow Control would be a great place to start along with SPX.

Shadow Control v4 Appliance Search Bar

2

This is such a simple thing, but can you please re-instate the search bar that used to be in v3.8 of the Shadow Control Appliance.  The search bar was located in the top bar and was always there.  Instead I now have to click on "Endpoints" and then use the search in there.

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SHADOWCONTROL: Expire login cookies

1

I've noticed that after I've logged into ShadowControl, I can close my browser, shut down my computer, and come back days later to launch it all and not have to log back in again.  While this is very convenient, it seems to pose somewhat of a security risk since it leaves the possibility open for someone to gain access to our ShadowControl system if I forget to logout.

SHADOWCONTROL: Notes field for agents

1

It would be nice if ShadowControl had a notes field present for each agent.  This would allow us to record a few key items for an agent that may have a recurring issue that requires a fix such as a reboot or service restart for a backup issue, etc.

SHADOWCONTROL: User account and permissions improvements

1

I noted in another feature request that it would be nice if user accounts could be read-only and still be able to run reports.  In our company, we'd like to see the ability for an office administrative person to view read-only information about backup statuses and also generate reports as needed.

 

I think the current approach to permission roles and users is a bit unusual as well.  For example...

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