ShadowControl

ShadowControl Appliance Backup alerts

2

ShadowControl is able to send e-mail alerts for endpoints based on status rules. I would like to see the Appliance Backup feature be able to send an alert if the scheduled backup fails. I think this would be relatively easy to implement considering the appliance already has an SMTP configuration and is able to send mail for other alerts.

Products:

Notification of Unprotected Volume

2

I could be missing the setting for this, but it would be great to have some sort of notification / status warning for volumes that are not being backed up.  This would really need to be something that we can customise to turn off warnings on drives that are explicitly not being backed up for whatever reason.

API Access into ShadowControl

2

It would be great if we can get API Access into the ShadowControl Appliance.  To start with this would allow me to be able to integrate into our ticketing system and dashboards, along with create our own custom reports.

SHADOWCONTROL: Send email for issue resolved

2

It would be nice if in addition to the failure messages that get sent out, if the option was present to have ShadowControl send a message of resolution as well.  We have a few administrative people whose job is to create service tickets based on email alerts from our monitoring systems.  When they come in on the weekends and some tickets have come in, we'd like them to have a mechanism for telling if a failure self-resolved since the time that the original failure/warning alert was sent.

ShadowControl Reports

1

On the ShadowContol License Report it would be good if that information included the Expire Date and the ability to export that data to an Excel or csv file. I would be helpful for resellers to help keep track of client license and expiration dates. 

Products:

ShadowControl Display License info

1

I would like an easier way to manage clients perpetual licenses in Shadow control so that I can see the info like when logging into the marketplace and searching key info.

 

Product Key:****-****-****-****

Product:Server - Virtual

License Type:Perpetual

Language:English

Version:5

Upgrade:6

Maintenance:YYYY-MM-DD – YYYY-MM-DD

Licenses:1

Activations:0

Deactivations:0

Premium Support:no

 

This would be nice to see in the Endpoint or at least the license report.

Products:

Put Organization tab on top bar in Shadow Control

3

I use the Org menu allot.  I love having Dashboard and Endpoints up there, van we put this there as well?  Would be so much easier. 

 

Thanks!

Products:

add Shadow Control registration and endpoint download in SPX install

4

i would like to see a the SPX installer show a menu for specifying shadow control appliance url, have it query the appliance address for the compatable endpoint agent (incase an appliance is using an older endpoint agent build than current.), download and install the endpoint agent and register to the appliance automatically duing the install of SPX. 

Unprotected volume report

4

Sometimes new volumes are added to a server but the backup does not get updated to include the new volume.  Would like a report to list all volumes that are not protected by ShadowProtect.

 

 

Products:

Unprotected volume report

1

Sometimes new volumes are added to a server but the backup does not get updated to include the new volume.  Would like a report to list all volumes that are not protected by ShadowProtect.

 

 

Products:
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