ShadowControl

Add Network to ShadowControl Appliance

0

It would be great to add additional network to ShadowControl appliance.

We have servers on multiple network, and ShadowControl is installed

as a VM on the Hyper-V host server that connects to multiple networks that contains servers

 

Thanks

Products:

Schedule Reboot with ShadowControl

2

Currently scheduled ShadowProtect & ImageManager installs can't be scheduled to reboot.

Surely we could have a option to 'Reboot after install' or 'schedule a time for reboot'?

Having to reboot Now isn't terribly useful.

-Steve.

Products:

Manage all backup stores from Shadow Control Appliance for all endpoints

1

We are an MSP and efficiency is critical to managing many endpoints.  The less we have to touch endpoints the better.  

Currently the only way to manage an endpoints backup store is to have it be part of a Backup Policy or manage it manually from SPX console.  At most sites that we manage, the backup stores are the same and being able to manage the backup stores / backup targets saves alot of time.  For example Rebasing, we can pause all the jobs, change backup stores, kick off a full backups (which is a manually process but still saves a ton of time)

Manage all backup stores from Shadow Control Appliance for all endpoints

1

We are an MSP and efficiency is critical to managing many endpoints.  The less we have to touch endpoints the better.  

Currently the only way to manage an endpoints backup store is to have it be part of a Backup Policy or manage it manually from SPX console.  At most sites that we manage, the backup stores are the same and being able to manage the backup stores / backup targets saves alot of time.  For example Rebasing, we can pause all the jobs, change backup stores, kick off a full backups (which is a manually process but still saves a ton of time)

Monitoring of Headstart Restore Point in Time Shadow Control

1

Ability to monitor Headstart restore Point in time compared to current date or ability to confirm job is up to date.

Products:

ShadowControl create ticket for endpoint from endpoint detail page

1

there is an issue with the support request tool through the partner portal, which is that you have to access several web pages simultaneously to gather all the information required for the support request form.

I propose that you add a link in ShadowControl endpoint detail pages that allows pre-population of the support request form of the following fields:

language

user type

product key

all contact details 

Products:

Enhanced reporting in shadow control

2

Really need the ability to get a single summarized backup report via email that covers all organizations in shadow control.   A report such as the shadowprotect backups report, under additional reports, only available via the web interface currently.  Need an overall report that shows the status of all backups and image manager operations organized by organization.  Need to see the current status of replication jobs and total amount of data replicated would be very helpful.   

Socket Licensing Activation Proxy Included in ShadowControl Appliance

1

It would a great addition to include the Socket Licensing Activation Proxy as a feature in the ShadowControl Appliance, that way it doesn't require a separate server.

Tail Log Viewer

1

I would like to have a built in method for ShadowProtect to view a tail of the log file (running view). I find that my go to motion when I am working on backups is to download Baretail Free (https://www.baremetalsoft.com/baretail/) then have to open the log file to see what is going on during a faulty job. ShadowProtect version 5 used to include this function, now in version 6, it is a static log. 

 

I fail to see a single StoageCraft product that would not benefit from this sort of function. ImageManager, ShadowProtect (all versions), ShadowControl, etc.

SHADOWCONTROL: Fix inactive folder issue for root backup folder

2

In ShadowControl, I find that it frequently throws the inactivity warning for the backup store root folder.  Of course this folder is inactive since no new files are added to it; but only to the subfolders within it.

I opened Case #00287858 for this issue in May and no fix has been released since then yet.

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