All Partitions But OS Backup Successfully?
Upgraded from 3.2 to 3.5 SBS Edition.
The data and swap partitions backup full with no problems. The data partition is over 200GB in size.
The following is the output from SP's log:
03-Nov-2009 08:00:00 service 100 service (build 43) started job by incremental trigger
03-Nov-2009 08:00:00 service 104 3.5.0.3570 DCB9-51B0 19EB-2290-1493-21D1
03-Nov-2009 08:00:00 service 100 backup volume C:\ (NTFS)
03-Nov-2009 08:00:00 service 100 VDIFF was disabled and then enabled on C:\
03-Nov-2009 08:00:00 service 102 creating snapshots for \\?\Volume{05c922c4-0ea9-11dd-9e75-9ee6de3ced38} \\?\Volume{5849ea9a-0e73-11dd-952a-806e6f6e6963} \\?\Volume{05c922c0-0ea9-11dd-9e75-9ee6de3ced38}
03-Nov-2009 08:00:00 service 199 try snapshot by VSS API by STC provider
03-Nov-2009 08:00:29 service 150 retrieving snapshot names.
03-Nov-2009 08:00:29 service 103 snapshot was created by VSS API by STC provider. It took 29 seconds
03-Nov-2009 08:00:29 service 104 image will be created by VDIFF
03-Nov-2009 08:00:33 sptask 111 sbrun -mdn ( sbvol -fi \\?\STC_SnapShot_Volume_21_0 \\?\Volume{5849ea9a-0e73-11dd-952a-806e6f6e6963} : sbcrypt -52 : sbfile -wd E:\SBS01_C_VOL-b001.spf )
03-Nov-2009 08:00:33 sptask 110 Worker thread has started
03-Nov-2009 08:00:33 (loader) 112 corelogic version: 3.5.225.3570
03-Nov-2009 08:00:33 sbvol 109 free space exclusion on
03-Nov-2009 08:00:33 sbvol 107 incremental tracking is on, generation count: 0
03-Nov-2009 08:00:33 sbvol 117 incremental tracking is on, 112647712 of 112647712 (100%) updated sectors
03-Nov-2009 08:00:34 sbvol 101 successfully opened volume \\?\Volume{5849ea9a-0e73-11dd-952a-806e6f6e6963}
03-Nov-2009 08:00:34 sbvol 107 FAT system area sectors: 0
03-Nov-2009 08:00:34 sbvol 112 file \\?\STC_SnapShot_Volume_21_0\pagefile.sys excluded OK
03-Nov-2009 08:00:34 sbcrypt 109 filter started
03-Nov-2009 08:00:34 sbfile 101 successfully opened file E:\SBS01_C_VOL-b001.spf
03-Nov-2009 08:00:35 sbvol 107 disk MBR sectors: 1
03-Nov-2009 08:00:35 sbvol 107 first track sectors: 63
03-Nov-2009 08:00:35 sbvol 109 disk CHS 91060/255/63 partition 1
03-Nov-2009 08:00:35 sbcrypt 107 compression mode: 5
03-Nov-2009 08:00:35 sbcrypt 107 encryption mode: 2
03-Nov-2009 08:00:35 sbcrypt 600 Please enter the encryption password
03-Nov-2009 08:00:35 sptask 101 Answer was sent as UNICODE string
03-Nov-2009 08:04:05 sbfile 109 probing the target media for > 4GB files support
03-Nov-2009 08:06:20 sbvol 503 Fatal I/O error on \\?\STC_SnapShot_Volume_21_0 offset 4de261000 on read (-31 A device attached to the system is not functioning.)
03-Nov-2009 08:06:20 sbvol 109 fini done
03-Nov-2009 08:06:20 sbcrypt 500 Unexpected end of the image file
03-Nov-2009 08:06:20 sbcrypt 109 fini done
03-Nov-2009 08:06:20 sbfile 109 deleting the incomplete output file(s)
03-Nov-2009 08:06:20 sbfile 109 fini done
03-Nov-2009 08:06:20 (loader) 504 Final error (-31 A device attached to the system is not functioning.)
03-Nov-2009 08:06:20 sptask 516 sbrun.exe started successfully but failed to complete the task
03-Nov-2009 08:06:20 service 104 retry task
03-Nov-2009 08:06:21 service 105 snapshots were destroyedThe USB HDD is 1TB in size and is brand new.
What gives?
Philip Elder
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Philip Elder SBS MVP
Blog: http://blog.mpecsinc.ca
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Comments
Re: All Partitions But OS Backup Successfully?
Hi Philip
You had a read error at offset 0x4de261000 when accessing datat from the source drive.
sbvol 503 Fatal I/O error on \\?\STC_SnapShot_Volume_21_0 offset 4de261000 on read (-31
Can you run a chkdsk against the source volume. Check the Event log for any disk (or RAID) related errors.
If you ever see the "-31" error on a write, you'd have to check the destination drive and any connection to it (e.g. network, intermediary server with USB HDD attached etc.)
Regards
FT
Re: All Partitions But OS Backup Successfully?
Yes, it turns out that there was a consistency check run after the array had been rebuilt.
When we did a BIOS/firmware update on the server one of the members decided to drop out of the RAID 1 array.
Once the rebuild was complete, a consistency check ran automatically and had a fatal error. I am working with Intel on a resolution to the problem.
For now, we are not in a very good place with this server. :(
Thanks,
Philip
Philip Elder SBS MVP
Blog: http://blog.mpecsinc.ca