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Imagemanager Licensing Failing
Have one license for Shadowstream Replication. 1 is available, none assigned to agent, none in use. Imagemanager is working as is shadowprotect.
Assign 1 available license to Agent, click update, get message 'Job licenses successfully updated.', click ok, then in Activation Succeeded window get ImageManager: Error. Click OK, license is not assigned.
Have tried full and complete uninstall (including removal of all registry entries and orphans), installing on a new, clean server, contacting support (response was instructions on how to assign to agent and would not accept that it did not work.)
I have tried registry trawling, checking config files etc but to no avail.
Has anyone come across this at all? Ist it an issue with the license itself? (Had it checked: it is valid).
Thanks in advance.