installation failed- endpoint


I install the shadowControl endpoint 3.8 package and installation is complete.

After uninstalling the endpoint 3.8, i try to install shadowcontrol endpoint 4.0.2 but installation is failed.

Could you tell me the reason why installation is failed?

After remove 3.8.0 endpoint, i do not changed any server's configuration.

The server OS version is windows 2012 r2 and hyper-v feature is added.

Warm Regards,




failed-install.png8.03 KB



Looking at that error message

Looking at that error message it looks like a permissions issue. Are you using a specific account to run the service?

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