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ShadowProtect SPX High CPU Usage on Windows 10
Hello. I have ShadowProtect SPX (6.5.2) running on a Windows 10 desktop. My backups run fine, but I noticed that it's constantly taking around 15% of my CPU (per Task Manager) on my computer (which is pretty new with a fast CPU, plenty of memory, etc.). That's without the client open and with no backups running. I have some full backups scheduled to run weekly, but nothing continuous. I don't see this phenomenon on an older Windows 7 laptop that I have. I submitted a support case nine days ago but haven't heard anything since the automated message thanking me for submitting the case (which is disappointing since I have paid for maintenance and support for years).
Does anyone have any clues? Is this a known problem on Windows 10? Is there something in the configuration that I'm missing?