Shawdow Protect locks up mounting an image in Backup Explorer
I'm running Server Edition on 2008 Server Standard (I installed 32 bit edition to preserve compatibility with legacy educational apps) with 4Gb RAM and a 4 core Xeon at 2.5Ghz. Occasionally I'm asked to recoved a deleted or overwritten file from the backup (on a Buffalo NAS). About half the time lately, ShadowProtect locks up during the final stage of the mounting the image (Task Manager reports ShadowProtect as "not responsing", after dependent files have been identified, after "Click Finish to mount the backup image". Ususally, I can successfuly mount images after a re-boot. Fortunately, I can usually get away with it at the end of a school day, but it is not convient in a production environment. What are the steps to trouble shoot this problem. Under the 32 bit environment, I am already at maximum ram.