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SHP Desktop V5.2: strange behaviour of Shadow Protect Backup Agent service in Windows 10
I use SHP Desktop for several years (currently V 5.2.3). In the last few weeks I see some strange behaviour of the Shadow Protect Backup Agent (shadowprotectsvc.exe). Service startup is set to automatic as it should. The service gets active at different times without associated backup jobs, uses 5-10% of the cpu resources (most time 1st place in the sorted list of all tasks in an idle machine) and is associated with a low but constant read activity (about 100 KB/sec) of some harddisks but no sdd. The “moderate activity” SHP service is running until shut down of the machine or manual stop. There are no noticeable negative impacts of manually stopping the service.
I see this phenomenon on 2 machines and realized it after the Windows 10 creator update. One machine was a fresh install with Windows 10/1703, 64 bit, and has currently no backup jobs of SHP installed after the program installation of SHP Desktop. On the 2nd machine full SHP backups are running without a problem.
Fresh or repair installation of SHP Desktop doesn´t help. All “vssadmin-checks” show no errors and list no “shadows”.
Bug or feature? Any information? What should I do to solve this problem? Should I ignore it until a problem solution by STC or Microsoft?