Volsnap Event ID 10

Hello All,

I'm hoping that you can help me.
After each backup on Shadowprotect Server system, I get a Volsnap Error Event ID 10.
The shadow copy of volume took too long to install.

-
-

10
2
0
0x80000000000000

153586
System
AMBER

-

0000000002003000000000000A0006C000000000200100C0A1000000000000000000000000000000

This happens just after the Virtual Disk Service Stops (event id 4).

Does anyone know what this means and how it will affect my system?
Any help is appreciated.

Todd