What is the cost of ShadowProtect support?

I have an issue with the ShadowProtect app, which continues running even when it is closed.

I tried to contact ShadowProtect Support, but my one-year support package expired. I went to https://www.storagecraft.com/support-options to renew it, but after I click on Renew Support Now and enter my serial number, a $49.98 charge comes up. Is that what they are now charging for support? It used to be $19.99 per year.

 

 

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