ShadowProtect Server

Include ShadowProtect version number in email report

3

It would great if I had a way to keep track of ShadowProtect versions for all my clients. Including the version number at the bottom of daily backup emails would be best.

 

 

start time: 7/21/2014 2:00:00 PM
finish time: 7/21/2014 2:02:34 PM

source path:
 (C:\) NTFS

destination path:
G:\ShadowProtect\C_VOL-b013-i059.spi

 

ShadowProtect MSP version 5.2.0

ShadowProtect 5.1.X Scripting

1

Firstly, happy July 4th weekend to all of you in the states!

I would like to make a request for availability of scripts, such as the set of .vbs ones released for the 4.0.1 version of ShadowProtect to utilize automation through MSP management systems that are unable to fully integrate with SP.

Ideas would include, but would not be limited to, one click mounting of an image file, scripted creation of drive restores, continuous/weekly/monthly job creation, and the list could go on.

Thanks for everything you do,

Josh

ShadowProtect 5.1.X Scripting

1

Firstly, happy July 4th weekend to all of you in the states!

I would like to make a request for availability of scripts, such as the set of .vbs ones released for the 4.0.1 version of ShadowProtect to utilize automation through MSP management systems that are unable to fully integrate with SP.

Ideas would include, but would not be limited to, one click mounting of an image file, scripted creation of drive restores, continuous/weekly/monthly job creation, and the list could go on.

Thanks for everything you do,

Josh

Lengthen file retry time period during backup

1

For slower servers and servers under heavy load, ShadowProtect backups will fail on the server because it does not respond within a short period of time - around 20 seconds. ShadowProtect spits out info event 108, 107 and then errors on 503, 504 and 502 on 'sbset' module. With a sbcrypt 500 error that will terminate the backup job, with no recovery.

Feature request - is it possible to set this timeout a little bit higher, or even configurable, as at the moment, I have been told this is hard-coded.

 

Regards,

UI design: Make message windows text selectable and copyable

1

StorageCraft software's user interface design has the terrible habit of providing useful information in text windows that do not allow the text to be selected and copied for reference.

Further, in many cases, URLs are provided, referring to the location of more information, software updates, and so on..  Those URLs are neither directly launchable nor even copyable.

The version check function says you are out of date, but (depending on version) doesn't even provide a link to the update, let alone make it launchable.

A couple little interface suggestions

3

1. Showing transfer rates and estimated completion times on replication targets would be nice.

2. In the MSP portal, when creating a cloud account, you should provide a password generator instead of just a blank password field (like phpmyadmin does for example). Passwords & keys used for point to point connectivity really don't need to be basic or remembered by anyone when they are easy to reset.

3. Probably wishful thinking, but having a seperate account for MSP, Retail, and Support section is excessive. :/

 

Warnings up front that a reboot is required for any installs/upgrades that require a reboot.

1

This would provide a way to warn admins that what they are about to do will require rebooting the machine being worked on *before* the work is done.  Currently the warnings only appear at the end of the installation when it is too late to delay/avoid the reboot situation.

 

Backup Replication to Tapes

1

It will be good to have the ability to replicate backup images to tapes. Some business requires this for long term storage purposes.

HIR Authentication Code

1

Hello Support,

 

I am doing a SP restore test for a client and I am in need of HIR authentication code: Please help.

Thanks

 

Per partition incremental/full backup selection

1

The problem:

Server 2008/2012 create up to three system partitions besides the C: drive for booting, rescue and the like. (three on hyper-V version 2 guests and UEFI servers).

These partitions cannt be backuped incremental by design. This forces us to create TWO jobs which have to be planned not to interfere, very kludgy.

See StorageCraft Case IRE-02902-Q9D7

Solution part one: An option "if incremental is not possuble do full backup" for the whole backup job, OR better: Per partition.

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