ShadowProtect Server

Image manager set chain verification start date time



The random nature of Image manager full chain verification is causing major headachs. I've had to up my Prozac consumption to beyound the RDI.

Shadow protect incremental imaging 07:00 to 19:00 Monday - Friday

Image manager start consolidation and FTP processing 21:00 Monday - Friday

Image manager expected to do CD compression by 01:00 next day

Intelegent FTP to off site provider 01:00 - 07:00. 


Post-backup script needs RunAs capability


If I understand correctly since ShadowProtect runs under the SYSTEM account, the Pre-Snapshot, Post-Snapshot, and Post-Backup scripts also run under the SYSTEM account.  Since the SYSTEM account lacks networking capability, I see the following problem on systems where I backup to a NAS server (my backup destination of choice).  Backups go to the NAS, but my post-backup script can't reference the backup files because there is no way to access a network drive or UNC path.

Directory tree showing date in time of backups of individual files


I think it would be great if you could see how many backups of a file are available and at what times without having to first mount and image and look for the file.  I give an example of why in this forum


Full image set retention with SHadow Protect in conjunction with Image Manager


Image manager image consolidation features work well when using Shadow Protect with monthly full images.

SHadow Protect image retention works well when not using image manager consolidation. 

I would like to see these features become non-mutually exclusive. I.e. shadow protect image retention options should continue to take effect when used in conjunction with Image Manager consolidation features with backup sets that aren't using continuous incremental format.

Network bandwidth control while making backup


It wolud be great if ShadowProtect had an option similar to ImageManager which allows to set the bandwidth SP can use while making backup to a network destination. When you have a lot of computers that need to be backed up in similar time, especially, when making a full backup, it wolud help unload the network.

Data deduplation, native and support for 2012 Windows.


Native data depulication and support for W2012 built in Dedpe would be great. I understand SC is in the cloud business now, and this goes against more profit for them, but for those of us buying our own storage it would be great to have.

Existing restore jobs need a prompt before executing. Cuurently volume immediately gets set to RAW and you lose all data


If you have performed a restore on a system then the restore job will remain in the backup tab of ShadowProtect until you delete it. If you accidently click on one of these restores the job will immediately start to execute and thereby set the volume to "RAW" in readiness for the restore and you lose all current data. Restore jobs must have a prompt that they are going to execute and will destroy all data currently on the volume and the user must accept before job should commence.

Integrated Backup to USB Hard drive management


At many of our locations we configure a scenario where we supply a BDR server that backups up the sites windows servers to itself then replicates it weekly to a USB attached external hard drive. These sites typically do not support the required bandwidth for a internet based solution.

A second scenario is where ShadowProtect is installed directly on the company SBS server and we backup to USB drives directly.

My feature request is that you add a configuration option in Image Manager to directly support this scenario.

ShadowProtect 'Backup Progress' of all machines via the Management View


I used to be able to monitor ShadowProtect 'Backup Progress' of all machines via the Management View in ShadowProtect but it is no longer displayed.
I'm using version 5.0.3.
Is there a way to get this working again?

The last version where I saw that it was working was in version 4.0

ShadowCMD Agent Deployment - Ability to specify Org and Credentials using cmd silent install for scripting or GPO


As an MSP partner, the ability to deploy the agent to large numbers of endpoints is critical.  Simply being able to push the software doesn't alleviate the amount of work.  We are deploying Shadow Protect desktop to anywhere from 20 - 200 endpoints at a time.  This leaves us with two real options:

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