ShadowProtect Server

Modify computer role after set-up


Currently, if you don't fill out the Computer Role (which is optional) when activating the software, there is no way to modify it afterward. The text boxs remains active if you re-visit the activation screen, however, it does not accept any new input. 

It would be nice to be able to change that field either in the MSP Manager Portal or the actual software activation screen. The current process of having to de-activate the license, then pushing to get it removed from the billing cycle, then creating a new one is just ridiculous. 


ability to create separate folder for each weekly or monthly image set


most of users might experience difficulties to examine weekly(or monthly) image sets in large quantities in windows explorer.  So mentioned feature will ease to view image files. 

Emails sent by ShadowProtect are not RFC2821 compliant and trigger spamhaus additions


Whenever storagemanager sends an email, it provides the EHLO string to the mail server as just the name of the server, ie cpdb0. Unfortunately this is against RFC2821 which requires machines to claim fqdns.
As the mail information is not provided correctly, mail being sent from the various Shadowprotect installs behind the one NAT router are reporting different names.
Unfortunately this is triggering spamhaus to add the ip addresss of our clients servers/routers to their blacklist and then the client cannot receive email.

Is there anyway to get ShadowProtect to send a fqdn?

ShadowProtect - Backup Scheduling Options



We have over a hundred servers using ShadowProtect and expect to have more added soon and discovered some oddities with the backup scheduling that is a little concerning. 

It seems that when using a Continuous incremental on all of these servers and on some servers would like to schedule the incremental to run at a particular time. In most cases the interval lets us hit that time by manipulating the start time and interval however we recently discovered that the stop time (for large intervals) is effectively useless.

Daily and Weekly notifications



When configured, the daily notification i receive lists all the backups that occured throughout the day, be it continuous incremental backups, or a full backup. The weekly notification however lists a simple table showing the amount of executed, successful, completed, failed backups etc. When the weekly notification is sent, it suppresses the daily notification from being sent.


Is it possible to give an option to have the daily notification also sent at the same time the weekly notification is created?


Export Nodes from v4 to v5


Hi, currently, if one tries to export your monitored nodes from v4.2 ShadowProtect to v5.2, the result is a corrupted import giving allsorts of incorrect node details.

When will this work?

Add IP Address to the Push Installer selection screen


I manage a small number of remote sites over our MPLS network and while the screen does show me the computer's names and which version is currently installed, but it doesn't show me any group information from AD or the IP address which would show me the physical location where that computer is by subnet.  For most of the locations, I can freely install and upgrade the software without many problems, but there is one I can opnly do after hours as such a software update shuts down that WAN link until it is completed.

VirtualBoot for Hyper-V


I think many of us could benefit greatly by having virtual boot functionality for Hyper-V. With all due respect for VitrualBox every one of my MSP customers has one or more Hyper-V servers hosting multiple VMs. Under current product limitations we cannot virtual boot a backup of any of those servers without first booting the host up with Hyper-V disabled (a totally unrealistic option in any production envrionment).

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