ShadowProtect Server

Help > Check For Latest Version

6

When I use the link in the ShadowProtect, I get a message saying "This version is not up to date". The only option is to press <OK>. This is very unhelpful, and I would expect at least a link to the download page, etc.

Please update your software to do at least this?

Kind reagrds,

Gordon Dias

fortnightly backups

1

Currently ShadowProtect 4 does not offer any means to schedule a fortnightly (or skip n weeks) backup. I believe the software would be more complete when this feature was added to the job backup wizard.

My main reason for adding this feature is to make use of the weekend period for doing large backups and be able to alternate backups to two NAS devices, once a fortnight I would do a full backup to NAS1 and have incrementals going for two weeks, on NAS2 box I would only do a full backup every other week.

ShadowProtect - Alert on change to backup selections

1

It would be great if ShadowProtect could alert when there is a change to the backup selections. This could just come through in the nightly backup report, with a warning to show that the selections are different to the previous backup instance. The Symantec backup solution does just this and it has been a life saver on a few occasions - where a customer or another technician has changed backup selections incorrectly.

Alerting of such a change protects the MSP provider, as well as the customer themselves - ensuring their backups are correct and successful.

ShadowStream Status View

5

We would really like to have a ShadowStream replication status view on the target ShadowStream Server to see who is currently replication data, at what speed, when it was connected..etc.  This would make load balancing ShadowStream servers much easier. :-)

 

Include ShadowProtect version number in email report

3

It would great if I had a way to keep track of ShadowProtect versions for all my clients. Including the version number at the bottom of daily backup emails would be best.

 

 

start time: 7/21/2014 2:00:00 PM
finish time: 7/21/2014 2:02:34 PM

source path:
 (C:\) NTFS

destination path:
G:\ShadowProtect\C_VOL-b013-i059.spi

 

ShadowProtect MSP version 5.2.0

ShadowProtect 5.1.X Scripting

1

Firstly, happy July 4th weekend to all of you in the states!

I would like to make a request for availability of scripts, such as the set of .vbs ones released for the 4.0.1 version of ShadowProtect to utilize automation through MSP management systems that are unable to fully integrate with SP.

Ideas would include, but would not be limited to, one click mounting of an image file, scripted creation of drive restores, continuous/weekly/monthly job creation, and the list could go on.

Thanks for everything you do,

Josh

ShadowProtect 5.1.X Scripting

1

Firstly, happy July 4th weekend to all of you in the states!

I would like to make a request for availability of scripts, such as the set of .vbs ones released for the 4.0.1 version of ShadowProtect to utilize automation through MSP management systems that are unable to fully integrate with SP.

Ideas would include, but would not be limited to, one click mounting of an image file, scripted creation of drive restores, continuous/weekly/monthly job creation, and the list could go on.

Thanks for everything you do,

Josh

Lengthen file retry time period during backup

1

For slower servers and servers under heavy load, ShadowProtect backups will fail on the server because it does not respond within a short period of time - around 20 seconds. ShadowProtect spits out info event 108, 107 and then errors on 503, 504 and 502 on 'sbset' module. With a sbcrypt 500 error that will terminate the backup job, with no recovery.

Feature request - is it possible to set this timeout a little bit higher, or even configurable, as at the moment, I have been told this is hard-coded.

 

Regards,

UI design: Make message windows text selectable and copyable

1

StorageCraft software's user interface design has the terrible habit of providing useful information in text windows that do not allow the text to be selected and copied for reference.

Further, in many cases, URLs are provided, referring to the location of more information, software updates, and so on..  Those URLs are neither directly launchable nor even copyable.

The version check function says you are out of date, but (depending on version) doesn't even provide a link to the update, let alone make it launchable.

A couple little interface suggestions

3

1. Showing transfer rates and estimated completion times on replication targets would be nice.

2. In the MSP portal, when creating a cloud account, you should provide a password generator instead of just a blank password field (like phpmyadmin does for example). Passwords & keys used for point to point connectivity really don't need to be basic or remembered by anyone when they are easy to reset.

3. Probably wishful thinking, but having a seperate account for MSP, Retail, and Support section is excessive. :/

 

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