How To: Find the serial number for StorageCraft software

Article Number: 
249

Summary:

 This article covers how to find the serial numbers for ShadowProtect, ShadowControl, Granular Recovery for Exchange, ShadowProtect SPX,    and ImageManager.

Information:

 

ImageManager

To find out the serial number for any of the licensed features of ImageManager (Network Replication, iFTP, ShadowStream Replication and HeadStart Restore jobs), the serial number is under the Licensing section in ImageManager.

If you are not using any of the licensed features of ImageManager, your install of ImageManager is covered under any valid ShadowProtect serial number with current maintenance that is managed by the install of ImageManager that you are requesting help for.

To get there, select Licensing from the Agent tasks in the bottom left corner:

If the licensed features of ImageManager (Network Replication, iFTP, ShadowStream Replication and HeadStart Restore jobs) have been activated, the serial number activated will be populated under Product Key:

If the licensed features of ImageManager (Network Replication, iFTP, ShadowStream Replication and HeadStart Restore jobs) have been activated, the serial number activated will be populated under Product Key:

 

ShadowControl 

Use any valid ShadowProtect serial number with current maintenance that is subscribed to ShadowControl.

 

Granular Recovery for Exchange (GRE) 

You can use the GRE Licensing dialog to view and manage all the installed GRE license types. 

Select the license to view or manage from the window on the left. The Information about the selected license is shown in the right window. The serial number is displayed under Product Key

  

ShadowProtect SPX

 In order to find the serial number for ShadowProtect SPX

Connect to the appropriate agent.  Once connected, select Help and then Product Activation:

If ShadowProtect SPX has been activated, the serial number activated will be populated under Product Key:

 

ShadowProtect 5.x and 4.x

In order to find the serial number for ShadowProtect

Connect to the appropriate agent (you will see the name of the machine in the Title Bar) once connected, select Help and then Product Activation:

 

If ShadowProtect has been activated, the serial number activated will be populated under Serial Number:

ImageManager Version(s):
ShadowProtect Version(s):

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