How To: Using Eseutil Outside of GRE

Article Number: 
374

Summary:

Occasionally when troubleshooting potential issues with an EDB, you'll need to use eseutil outside of GRE.  This is needed if/when you encounter errors when attempting to open a Exchange database file (.EDB).  If this happens, running eseutil in the order outlined below to try and clean up the database is the recommended path.

Information:

When you’re using eseutil outside of GRE, the recommended order to perform these steps are:

    • Attempt a “Recovery” – eseutil.exe /r
      • If successful then run "Defragmentation" - eseutil.exe /d
      • If unsuccessful then attempt “Repair” – eseutil.exe /p
        • If successful then run "Defragmentation" – eseutil.exe /d

Note***: If any of the above steps fail, it means the database is in a state that cannot be repaired and GRE will not be able to recover data from the EDB.  Therefore, you will need to contact Microsoft to see if they have any additional recommendations.

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