The award-winning backup and disaster recovery software ShadowProtect SPX, now integrates with LabTech remote monitoring and management software. Backup and disaster recovery leader StorageCraft Technology Corporation and software developer ConnectWise have announced a deeper integration between the companies’ offerings. The two companies collaborated on a plugin that will allow users of ShadowProtect SPX to deploy, monitor and manage their backup operations from within the LabTech dashboard. This will significantly reduce time spent switching between tools for MSP’s who remotely manage their customers.
ShadowProtect SPX & LabTech Integration: Because Time is Money
ConnectWise engineers developed the plugin in partnership with StorageCraft engineers. The plugin allows technicians to deploy, monitor and configure their StorageCraft backup and disaster recovery software from the ConnectWise LabTech dashboard.
“Time spent switching between different software is money. The most important benefit that the plugin offers is operational efficiency. You can do all your backup monitoring and intimately understand what is going on in your customers’ disaster recovery readiness posture from within your LabTech tool, without ever leaving the dashboard. This makes you much more efficient and proactive,” said Bret Dayley, Sr. Director of Product Management for StorageCraft.
Bret, who leads the integration process for StorageCraft, added that using ShadowProtect SPX with LabTech can put MSP’s in the position where they are indispensable for businesses. “Never is your performance as an MSP more visible and important than when your customers’ business systems are down. Being able to efficiently stay on top of and react quickly when your customers experience a disaster is a make or break for you and your customers. Being profitable and indispensable is a sweet spot you can achieve with StorageCraft and ConnectWise LabTech,” said Bret.
The LabTech software also includes a reporting function. LabTech administrators can create reports about ShadowProtect SPX backup health and backup history and deliver them to their clients.
The new plugin can be used by running LabTech 10.5 and LabTech 11 along with and ShadowProtect SPX and ImageManager. Users who wish to update from ShadowProtect 5 to ShadowProtect SPX can migrate all their endpoints at once or gradually.
Webinar: Register Now to Learn More About the Integration
You can register for the live webinar held by ConnectWise to learn more about the StorageCraft integration on October 18th. You can register for the webinar here.
During the webinar, StorageCraft will also give an overview of their partner portal, which will be available for ConnectWise partners. Another offering for partners is the StorageCraft Academy online training for disaster recovery specialists.