Service Levels | Default Retention | Customize Retention |
Cloud BasicSecure offsite storage of your critical business backups with full-system restore via a BMR drive (a BMR drive contains your stored ShadowXafe, OneXafe, or ShadowProtect images and enables you to restore your system to replacement hardware onsite) ▪ Includes 500GB storage per machine, which can be pooled across multiple machines for maximum flexibility ▪ Mirrored for an additional fee (available in the United States only) | 3 daily recovery points, 2 weekly recovery points Use up to 20 retention points at no additional cost | Customize by adding more daily, weekly, or monthly recovery points |
Cloud PlusEverything in Cloud Basic plus immediate file and folder recovery (download from the cloud) ▪ Includes 1TB storage per machine, which can be pooled across multiple machines for maximum flexibility ▪ Mirrored for an additional fee (available in the United States only) | ||
Cloud PremiumEverything in Cloud Plus as well as instant virtualization of your systems and data in the cloud (multi-server and network failover is possible, meaning it temporarily takes the place of your offices during a disaster) ▪ Includes 1TB storage per machine, which can be pooled across multiple machines for maximum flexibility ▪ Mirrored for an additional fee (available in the United States only) |
* For pooled pricing options only; may incur storage overage costs
A daily recovery point is generated from a consolidated daily backup image file.
A weekly recovery point is generated from a consolidated weekly backup image file.
A monthly recovery point is generated from a consolidated monthly backup image file.
Mirroring means that all backup images stored in the primary data center are also backed up at a second data center in a different geographic region.