StorageCraft Academy Overview

What is StorageCraft Academy, and who can participate?

To optimize your opportunities as a StorageCraft® partner, we at StorageCraft have developed the StorageCraft Academy.

The StorageCraft Academy is our training and certification program for sales and technical professionals who work with StorageCraft backup and disaster recovery products and services. This flexible training program ensures these professionals receive the training needed to effectively sell, configure, and manage the complete StorageCraft line.

In order to participate in training, you must:

  • Be a StorageCraft partner - learn more about our Profit-Ability Partner Program
  • Have a StorageCraft Academy membership subscription - learn more about how to sign up below

What is included in StorageCraft Academy training program?

  • eLearning courses: introductory courses, StorageCraft Specialist course, and product-specific courses
  • eLearning Resources: bonus online, product-specific learning modules
  • Instructor-led courses held in various locations for a nominal fee
  • Opportunity to earn StorageCraft certifications
  • 24/7 support for emergency issues

Why participate in StorageCraft Academy training?

Increased revenue

You’ll make more money as you become more knowledgeable about our products and services, because you can better sell, configure, and support them.

Reduced support costs

You will spend less time and money on support calls to our support team as you become better able to support StorageCraft products and services.

Customer satisfaction and retention

You will have happy customers who return to you for their needs if you can sell StorageCraft products and services and then reliably configure and support them.


You’ll be able to differentiate yourself as an expert, not just in StorageCraft products and services, but in disaster recovery as well—your customers will trust your abilities and recommend you to others.

Emergency support

You can access StorageCraft support 24 hours a day, 7 days a week for emergency issues with your StorageCraft Academy subscription—after all, experts-in-training need help from time to time.

What courses are available?

eLearning courses (in English)

Take these courses online anytime, and go at your own pace.

StorageCraft introductory courses

These courses introduce you to backup and disaster recovery solutions built on StorageCraft ShadowProtect®, StorageCraft ShadowProtect SPX, and StorageCraft ImageManager software.

  • Introduction to StorageCraft
  • Introduction to StorageCraft Products
  • Introduction to StorageCraft Recover-Ability

StorageCraft Specialist

In this course, you’ll gain skills needed to sell, design, implement, and manage StorageCraft disaster recovery solutions that use ShadowProtect, SPX, and StorageCraft ImageManager.

StorageCraft product-specific courses

This group of courses gives you an in-depth look at complex subjects and specific StorageCraft technologies, products, and services.

Instructor-led courses (in English)

Learn in a lab-based classroom setting.

StorageCraft Engineer

This three-day course will help you become an expert in StorageCraft disaster recovery (DR) products. Develop expertise through a combination of direct instruction, participation, and lab exercises.

Hands-on labs give you a chance to install, configure, manage, and recover systems and data using StorageCraft tools and to learn StorageCraft DR guidelines and best practices. In a disaster, you will be prepared to efficiently fail over and keep a client’s server(s) up and business running. You will also learn how to fail back to the original production server(s) after a disaster.

StorageCraft Master Engineer

Designed for students who have completed the StorageCraft Engineer course, this course digs deeper to help you become proficient in the backup and recovery of complex servers such as Microsoft Active Directory, SQL, and Exchange. You’ll also learn how to recover Microsoft Exchange email items by using StorageCraft Granular Recovery for Exchange.

You will master troubleshooting techniques and the interworking of StorageCraft products and event logs, and you’ll gain in-depth knowledge of SPX and StorageCraft ShadowControl. Plus, you’ll learn how to create an automated install using Microsoft Active Directory to install SPX agents and complete other hands-on labs.

Visit the course catalog to learn more and see a complete list of currently available courses.

What certifications are available, and how are they acquired?

StorageCraft offers certification for StorageCraft Academy members as a method to affirm knowledge in a particular area. Certification declares professional competence and can potentially provide a technical qualification for those seeking certain positions within the disaster recovery field. (Membership in StorageCraft Academy is required to pursue certifications.)

StorageCraft offers these certifications:

StorageCraft Certified Specialist (SCS)

StorageCraft Certified Engineer (SCE)

StorageCraft Certified Master Engineer (SCME)

As a StorageCraft Certified Specialist, you should be ready to help customers design and implement a disaster recovery solution based on StorageCraft products and technologies.

You earn your SCS certification by:


As a StorageCraft Certified Engineer, you should be ready to help customers design and implement a disaster recovery solution based on StorageCraft products and technologies.

You earn your SCE certification by:

  • Completing the StorageCraft Engineer instructor-led course
  • Passing the related practical exercises and assessment


The SCME affirms knowledge and expertise in backup and disaster recovery. It validates your ability to use StorageCraft products and technologies to successfully design, implement, and manage a disaster recovery solution and to restore systems.

You earn your SCME certification by:

  • Earning your SCE
  • Completing the StorageCraft Master Engineer instructor-led course
  • Passing the related practical exercises and assessment

Want to learn more?

.PDF fileBrochure – an overview of the StorageCraft Academy program

.PDF fileFAQs – frequently asked questions about StorageCraft Academy, courses, registration, and certification

.PDF file Courses and Resources – a current list of all available eLearning courses and resources

web pageInstructor-led courses (login required) – a current list, including dates, of available instructor-led courses

How do partners become StorageCraft Academy members?

StorageCraft Academy membership is available in annual subscriptions that you pay in monthly increments. Membership subscriptions are available in Standard and Extended packages, and 24/7 emergency support is included.

Learn more and purchase membership subscriptions now.

Already a member? Go to the Academy Login now.

How do partners register for instructor-led courses?

You first need a StorageCraft Academy membership subscription. Subscribe to the StorageCraft Academy to become a member now.

Look at the course schedule and register for instructor-led courses online.

How do partners get instructor-led courses held at their location(s)?

StorageCraft Academy members can pay a per-day fee to have up to 12 people attend one or both instructor-led courses onsite. Onsite training is best-suited for partners who want four or more people trained. Contact our training team now to inquire about onsite training (in your inquiry, please include name, company name, state, and contact info).


What’s the fine print? (terms and policies)