Training and Certification

Get trained and certified

The StorageCraft® Academy is our training and certification program for sales and technical professionals who work with StorageCraft backup and disaster recovery products and services. This program provides both self-paced and instructor-led training on effectively selling, installing, configuring, and managing StorageCraft disaster recovery products.

 

 

eLearning (self-paced)

Partner Portal login required to Register
 

StorageCraft Introduction

Completing the StorageCraft Introduction course is the first step in gaining the expertise and tools to increase revenue and reduce your support costs.

The StorageCraft Introduction course consists of three modules:

  • Introduction to Data Protection and Recovery
  • Introduction to StorageCraft Products
  • Introduction to Recover-ability with StorageCraft Products

StorageCraft Specialist (SCS Certification)

Become an expert in establishing business continuity for your customers. The specialist course helps you become an expert in data backup and disaster recovery to help you sell more StorageCraft solutions.

In this course you’ll learn to:

  • Identify organizational needs and design a disaster recovery plan based on those needs
  • Protect data and services by implementing the disaster recovery plan
  • Use StorageCraft products to manage backup images and validate that the recovery plan is working as designed
  • Conduct a recovery for an organization using the process designed in the disaster recovery plan
  • Identify and troubleshoot common issues associated with planning, implementing, configuring, and managing a disaster recovery plan

*Specialist Certification Exam

The exam covers information from the StorageCraft Introduction course and the StorageCraft Specialist course.

*The test is available after completing the two courses.

A score of 80% or higher is required to pass the StorageCraft Specialist Certification exam.

Product Specific Courses (Optional)

These courses give you additional detailed training about StorageCraft technologies, products, and services such as:

  • StorageCraft Cloud Services
  • ShadowProtect IT Edition
  • Granular Recovery for Exchange

 

Instructor-led Training (with hands-on labs)

View Schedule
Partner Portal login required to purchase
 

StorageCraft Engineer (SCE Certification)

This three-day course will help you become an expert in StorageCraft disaster recovery solutions. Develop expertise through a combination of direct instruction, participation, and lab exercises that cover:

  • installing SPX
  • managing policy-based backups with StorageCraft ShadowControl®
  • recovering Windows and Linux systems
  • learning about all StorageCraft products

You will also learn StorageCraft disaster recovery (DR) guidelines and best practices so you can help keep a business running and successfully recover that organization's systems and data in a disaster.

Exam is given on the third day of the course.

StorageCraft Master Engineer (SCME Certification)

Designed for students who have completed the StorageCraft Engineer course, this course digs deeper to help you become proficient in the backup and recovery of servers.

You will master troubleshooting techniques and the interworking of StorageCraft products, and you’ll gain in-depth knowledge of SPX and ShadowControl.

Exam is given on the second day of the course.

 

Onsite Training

StorageCraft offers instructor-led courses onsite. Onsite training is best-suited for partners who want 4 to 12 employees trained.

 

Get certified

StorageCraft offers three certifications to affirm knowledge and competence with StorageCraft disaster recovery solutions. Certification declares professional competence and can potentially provide a technical qualification for those seeking certain positions within the disaster recovery field.

StorageCraft offers these certifications:

StorageCraft Certified Specialist (SCS)

StorageCraft Certified Engineer (SCE)

StorageCraft Certified Master Engineer (SCME)

As a StorageCraft Certified Specialist, you will be ready to help customers design and implement a disaster recovery solution based on StorageCraft products and technologies.

You earn your SCS certification through eLearning by:

  • Completing the StorageCraft Introduction
  • Completing the StorageCraft Specialist
  • Passing the online Specialist certification (SCS) exam

 

As a StorageCraft Certified Engineer, you will be ready to help customers design and implement a disaster recovery solution based on StorageCraft products and technologies.

You earn your SCE certification by:

  • Completing the StorageCraft Engineer instructor-led course
  • Passing the related practical exercises and SCE exam

 

The SCME affirms knowledge and expertise in backup and disaster recovery. It validates your ability to use StorageCraft products and technologies to successfully design, implement, and manage a disaster recovery solution and to restore systems.

You earn your SCME certification by:

  • Earning your SCE
  • Completing the StorageCraft Master Engineer instructor-led course

Why get trained?

Increased revenue

You’ll make more money as you become more knowledgeable about our products and services, because you can better sell, configure, and support them.

Reduced support costs

You will spend less time and money on support calls to our support team as you become better able to support StorageCraft products and services.

Customer satisfaction and retention

You will have happy customers who return to you for their needs if you can sell StorageCraft products and services and then reliably configure and support them.

Reputation

You’ll be able to differentiate yourself as an expert, not just in StorageCraft products and services, but in disaster recovery as well—your customers will trust your abilities and recommend you to others.

Learn more

.PDF file Brochure – an overview of the StorageCraft Academy program

.PDF file Courses and Resources – a current list of all available eLearning courses and resources

 

Terms and policies

Certification renewal

Active StorageCraft certification is an important tool to showcase your expertise and knowledge. We want to help you keep your certification current. Certifications should be renewed every two years to stay up-to-date with upgrades made to the StorageCraft product family. 

To renew your:

SCS certification

SCE certification

SCME certification

  • Complete the current StorageCraft Specialist eLearning course
  • Pass the related certification exam
  • Complete the current StorageCraft Engineer instructor-led course
  • Pass the related practical exercises and assessment
  • Complete the current StorageCraft Master Engineer instructor-led course
  • Pass the related practical exercises and assessment

Cancellation

StorageCraft Technology Corporation reserves the right to cancel an instructor-led course by giving notice of such cancellation at least two weeks (14 days) prior to the scheduled start date. If a course is canceled, StorageCraft will contact each registered attendee to reschedule the course at a later date.

Payment terms and credit policy

Payment is due in full during the registration process.

If you terminate or cancel a training reservation prior to the start date, you will receive a credit of 100% to go toward a future training class. Credits are valid for one year from date of issue.