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End of Life and End of Support

StorageCraft End of Life and End of Support Policy

Everything we do at StorageCraft is designed to make fast, reliable, and complete backup and disaster recovery a reality. We are committed to maintaining our products’ legendary reliability, and so we continually develop and improve our product line. As our products and technologies evolve, we find that older software versions and products don't deliver the significant advantages of our current products.

End of Life (EOL) marks the day that we discontinue sales and distribution of a particular StorageCraft® software product, version, or versions. Eventually, we stop providing support (called End of Support or EOS) for these products, as well.

If you have any questions regarding these policies, please contact us.

Go to Software Downloads for current versions.

See below for our EOL and EOS announcements.

End of Life and End of Support Announcements

StorageCraft ShadowProtect Granular Recovery for Exchange 7.0


End of Life for ShadowProtectGranular Recovery for Exchange 7.0, 6.x, and all prior versions

As of December 31, 2015, StorageCraft Technology Corporation has discontinued sales and distribution of ShadowProtect® Granular Recovery for Exchange 7.0, 6.x, and all prior versions. StorageCraft partners now distribute version 8.0 or newer.

End of Support for ShadowProtect Granular Recovery for Exchange 7.0, 6.x, and all prior versions

StorageCraft will provide support services to customers, based on their support or maintenance agreements, for ShadowProtect Granular Recovery for Exchange 7.0 through December 30, 2016.

Following this support period, StorageCraft will offer self-support resources, including Knowledge Base articles and Support Forum, for customers who remain on ShadowProtect Granular Recovery for Exchange 7.0.

Knowledge Base

Support Forum

StorageCraft no longer provides support services or self-support resources for ShadowProtect Granular Recovery for Exchange versions prior to 7.0.

StorageCraft ShadowStream 5.0.5


End of Life for Legacy ShadowStream version 5.0.5 and all previous versions

As of November 18, 2015, StorageCraft Technology Corporation has discontinued sales and distribution of Legacy ShadowStream® 5.0.5 and all previous versions. StorageCraft partners now distribute 6.0.12 or newer.

For migration assistance, view the ShadowStream User Guide: FAQ and Examples.

End of Support for Legacy ShadowStream 5.0.5 and all prior versions

StorageCraft will provide support services to customers, based on their support or maintenance agreements, for Legacy ShadowStream 5.0.5 through November 17, 2016.

Following this support period, StorageCraft will offer self-support resources, including Knowledge Base articles and Support Forum, for customers who remain on Legacy ShadowStream 5.0.5.

StorageCraft no longer provides support services or self-support resources for ShadowStream versions prior to 5.0.5.

StorageCraft ImageManager 4.x


End of Life for StorageCraft ImageManager 4.x and all prior versions

As of September 10, 2013, StorageCraft Technology Corporation has discontinued offering StorageCraft ImageManager 4.x and older. If you are using 4.x or a prior version, you may want to download a more recent version.

End of Support for StorageCraft ImageManager 4.x and all prior versions

StorageCraft support services for StorageCraft ImageManager 4.x and older ended September 30, 2013.

StorageCraft ShadowProtect 4.x


End of Life for ShadowProtect 4.x and all prior versions

As of July 16, 2015, StorageCraft Technology Corporation has discontinued sales and distribution of StorageCraft ShadowProtect® 4.x and all prior versions. StorageCraft partners now distribute 5.x or StorageCraft ShadowProtect SPX.

End of Support for ShadowProtect 4.x and all prior versions

StorageCraft will provide support services to customers, based on their support or maintenance agreements, for ShadowProtect 4.x through July 16, 2016.

Following this support period, StorageCraft will offer self-support resources, including Knowledge Base articles and Support Forum, for customers who remain on ShadowProtect 4.x.

Knowledge Base

Support Forum

StorageCraft no longer provides support services or self-support resources for ShadowProtect versions prior to 4.x.