GRE System Requirements

System Requirements

GRE has the following minimum software and hardware requirements:

Component Requirement
Operating Systems
  • Windows Server 2008 R2 (64-bit)
  • Windows 7 (64-bit)
    For best results if your Exchange is running on Windows Server 2008 R2 you should run GRE on Windows 7 or Windows Server 2008 R2.

  • Windows Server 2012 R2 (64-bit)
  • Windows 8, 8.1 and Windows 10 (64-bit)
    For best results if your Exchange is running on Windows Server 2012 you should run GRE on Windows 8, 8.1 or 10 or Windows Server 2012.

Important: GRE should NOT be installed on the same machine as an Exchange server (this includes Small Business Server). This is not a supported configuration.

RAM 2 GB Minimum, 4 GB recommended.
Drive Space Program space:
You need at least 65 MB free to install GRE.

Data space:
You need free space that totals at least 110% of the space used by your combined database files.

Processor Any processor that runs the compatible operating systems. Multiple processors will improve performance.
Other Hardware A mouse is required for some of the operations.

For example:
To delete mailboxes or emails that you've restored you must use the mouse instead of the del key on the keyboard.

Virtual Machine Virtual machines can be used if they meet the System Requirements listed above.
Application StorageCraft GRE requires the following files (which are not included with the GRE installation):

  • eseutil.exe
  • ese.dll
  • exchmem.dll
  • jcb.dll (for Microsoft Exchange 2003 or 2007 recovery)
  • exosal.dll (for Exchange 2003 recovery)
Get these files from the Exchange server and copy them to the folder where GRE is installed.

See Configuring GRE for Exchange version specific details.
MAPI Install 32-bit or 64-bit Outlook (Outlook 2007 SP3 to 2016). Office 365 is not supported.

Note: GRE uses the MAPI components installed with Outlook (trial or licensed).
Licensing See Licensing.

Important: StorageCraft GRE requires an active internet connection for initial license activation, and license validation each time you launch GRE.

Note: GRE can't run from the IT Edition USB key (on a Hyper-V guest machine) because Microsoft Hyper-V doesn’t support USB pass through. Lack of USB pass through prevents ShadowProtect IT Edition license verification.

Microsoft Exchange Sources:
Exchange 2003, 2007, 2010, 2013, 2016

PST files, Exchange 2003, 2007, 2010, 2013 and 2016, and can be exported to msg/txt files.

Rights You must have local admin rights to run GRE. The GRE Mount Wizard is installed with GRE to ensure that all users have the ability to mount (WRITABLE) and dismount ShadowProtect images and access EDB files. 

To restore items directly to an Exchange environment you must have the proper Exchange system/domain rights.

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