ShadowProtect SPX Release Notes

General Information

This document is a supplement to the ShadowProtect SPX User Guide and contains last minute information for SPX versions newer than 6.3.0 (starting with ShadowProtect SPX 6.5.0). If you need information about SPX 6.3.0 or older see the ShadowProtect SPX ReadMe (for SPX 6.3.0 and older) archive. 

 

 Please read all the sections of the Release Notes before proceeding with product installation.

Table of Contents

1. Update Information by Product Version

StorageCraft ShadowProtect SPX 6.7.2

Enhancements
Resolved Issues
Known Issues 

StorageCraft ShadowProtect SPX 6.5.2

Resolved Issues
Known Issues 

StorageCraft ShadowProtect SPX 6.5.1

Resolved Issues
Known Issues 

StorageCraft ShadowProtect SPX 6.5.0

Enhancements
Resolved Issues
Known Issues 

2. System Requirements

3. Installation Tips

4. Licensing 

 

1. Update Information by Product Version

StorageCraft ShadowProtect SPX 6.7.2 (November 2017)

Enhancements

  • Added support to SPX for backing up, mounting, restoring, and VirtualBooting ReFS volumes
    • ReFS v1 volumes can be mounted by SPX on Windows Server 2012 R2 or Windows 8.1 operating systems. 
    • ReFS v3 volumes can only be mounted by SPX on Windows Server 2016 or Windows 10 Pro and Windows 10 Enterprise (i.e. any version of Windows 10 that can run the Hyper-V role). ReFS v3 is also backward compatible so 2016/10 Pro should be able to perform operations on both ReFS v1 and v3.
    • If you need to restore to an ReFS volume using the Recovery Environment, the Recovery Environment needs to be built with ADK 10. See RE Builder Requirements for additional information. Also see Cloud Services Release Notes Known Issues for additional ReFS information.
    •  StorageCraft now has additional versions of VirtualBox on the supported list: 4.3.36, 4.3.38, 5.0.18, 5.0.20, 5.0.22, 5.0.24, 5.0.26,  5.0.28, and 5.0.30.  
  • Added support for vSphere Virtualboot to vCenter 6.5.
  • Added improvements to the VSS driver to prevent some instances of semaphore timeouts. 

Resolved Issues

  • Fixed an issue that prevented restores to a VHD file that was created by SPX from inside the SPX user interface.

Known Issues

  • WSNAP-240 - VDIFF is lost on BitLocker-encrypted drive, after the drive is removed and then re-attached.  
  • If your Windows system doesn't load SPX properly, make sure you have all the latest Windows updates (i.e. make sure your system is fully patched). Also verify that the SPX service is running and that the IP address and port are correct.  
  • Important - Do not schedule two different backup jobs for the same volume at the same time. For example, do not start a full backup if an incremental job is already running. When you schedule a new job (a second job) at the same time as one that is already running, it cancels the first job and runs the second. This functionality is different than ShadowProtect 5.
  • A "Change Install" doesn't install the snapshot driver. You need to do a Full Uninstall and then Reinstall.
  • The “StorageCraft VirtualBoot vSphere Plugin” will not uninstall when the vCenter server has a VM running in the cluster. This is because the hosts need to shut down all VMs and go into maintenance mode.

Possible workaround options:

  1. Shut all the VMs down if possible.
  2. Uninstall on one host, use vMotion to migrate the virtual machine to a different host where the plugin is not installed, then uninstall the plugin from the rest of the hosts. 
  3. Configure High Availability and let it move vCenter to the proper hosts. Make sure the VM disks exist on fast shared storage.
  4. Do not put vCenter in the cluster.
 

Changes in Supported OS List

  • Note: Windows Server 2003 is not a supported Operating System.
 
 

StorageCraft ShadowProtect SPX 6.5.2 (March 2017)

Resolved Issues

  • Fixed an issue where VirtualBoot on vCenter failed without displaying an error when verifying vCenter credentials.
  • Fixed an issue where SPX 6.5.1 failed to uninstall from Windows
  • Fixed an issue where SPX 6.51 wasn't correctly detected during upgrade which caused the upgrade to fail.
  • Fixed an issue that prevented VirtualBoot from working correctly on CentOS 6 and Ubuntu 12.04. 
  • Fixed an issue where a "bad password" error was displayed (for backup images that didn't have passwords) after upgrading to SPX 6.5.1.
  • Fixed an error where SPX wasn't able to find a destination path if the backslash "\" was not included at the end of the path.
  • Fixed a localization error for French and Italian versions of SPX.

Known Issues

  • If you get an installation error when upgrading from SPX 6.3 to SPX 6.5 (on Ubuntu 12.04 or Ubuntu 14.04), use the force option (apt-get install -f) to successfully re-install.

StorageCraft ShadowProtect SPX 6.5.1 (January 2017)

January 9, 2017 - The Socket Licensing Service was updated to version 1.1.4 on January 9, 2017. See the Socket Licensing Service updates for ShadowProtect SPX 6.3.0 (January 2017) for additional Socket Licensing Service information.

Resolved Issues

  • Fixed an issue that occurred when upgrading from SPX 6.3 (or earlier) to SPX 6.5.0. If you upgraded from SPX 6.3 to SPX 6.5.0 see Known Issues below for instructions on how to update from SPX 6.5.0 to SPX 6.5.1. If you upgrade from 6.3 to SPX 6.5.1 you won't see this issue. 

Known Issues

If you installed SPX 6.5.0 you need to:

  1. Run the SPX 6.5.1 installer then reboot. 
  2. If you see the error "The product did not install correctly" run the SPX 6.5.1 installer again and select the Repair option.
  3. Reboot.
 

 

StorageCraft ShadowProtect SPX 6.5.0 (January 2017)

Enhancements

This release contains many new (most frequently requested) SPX features. These changes bring SPX more in parity with important features in ShadowProtect 5.

  • Added remote monitoring to remotely monitor backup operations for a small number of systems directly from the SPX console.
  • Improved logging functionality to make troubleshooting easier. Log information is collected by type. You can also now access specific log files for a selected backup job from inside the SPX user interface.
  • Added functionality to VirtualBoot from the right-click menu in Windows Explorer.
  • VirtualBoot for vSphere now allows users to select whether to start the VM when the migration starts, or to wait until migration is complete.
  • The installer now allows you to customize by installing the components you need where you need them. You can now install the backup agent or the user interface and tools separately, or all at once.  
  • Added functionality to allow you to check for SPX updates in the Help menu.  
  • Added support for Ubuntu 16.0.4
  • Added functionality to restore to Microsoft VHDX format.

VirtualBoot Support

VirtualBoot in SPX v6.5.0 supports VMware vSphere, Oracle VirtualBox, and Microsoft Hyper-V.

  • VirtualBoot for vSphere requires the vCenter appliance and ESXi version 6 Update 2 or newer, and the StorageCraft VirtualBoot Plugin for vSphere. Free ESXi is not supported. See the vSphere section of the user guide for details.
  • VirtualBoot for Microsoft Hyper-V requires Windows Server 2012 R2 and the StorageCraft Hyper-V plug-in. Download the Hyper-V plug-in from the StorageCraft.com software updates page. See the Hyper-V section of the user guide for details.
  • VirtualBoot for VirtualBox supports the versions listed in the Oracle VirtualBox section of the user guide. For additional information about VirtualBox support, see Section 4. VirtualBox Support. in the SPX ReadMe archive.

Resolved Issues

  • Fixed an issue that prevented XP images from booting with VirtualBoot on Hyper-V

Known Issues

  • If you use right-click to VirtualBoot on a network destination, you need to enter your network credentials.
  • If you are using VMware virtual boot on Linux, you must use Windows style slashes in the UNC path for the image location. 
  • The SPX shield icon for the desktop launcher/shortcut is missing for all versions of Ubuntu. Click the image that looks like a blank page (with the top-right corner turned down) to start SPX.

2. System Requirements

3. Installation and Setup Tips

4. Licensing

 

Copyright (c) 2017 StorageCraft Technology Corp. All rights reserved.This Software and Documentation are copyrighted.  Ownership of StorageCraft Cloud Services, StorageCraft ImageManager, and StorageCraft ShadowProtect Software is reserved to StorageCraft Technology Corporation.  The StorageCraft logo, StorageCraft Cloud Services logo, StorageCraft ImageManager logo, and the StorageCraft ShadowProtect logo are trademarks of StorageCraft Technology Corporation.  StorageCraft ImageManager, StorageCraft ShadowProtect, StorageCraft Cloud, and StorageCraft Cloud Services are trademarks of StorageCraft Technology Corporation in the United States and elsewhere. All other brands and product names are or may be trademarks or registered trademarks of their respective owners.

 

 

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