I purchased ShadowProtect®, but how do I create the recovery CD?

The recovery CD is a separate download. When you purchased the software, you should have had the opportunity to download an ISO file. If you purchased ShadowProtect® from our Web store, but missed this download, you should be able to log back in to the Web store (using the email address and password you used during your purchase) and access the download.

The download starts by downloading a small executable file, which is a download manager. Simply run that executable to start the download. Once it is finished, extract the ISO file out of the .zip file and double-click it to burn the ISO to a blank CD using your CD burning software (such as Roxio or Nero).

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