Frequently Asked Questions - ShadowProtect IT Edition

Compatible operating systems include:

  • Windows 10, 8 and 8.1
  • Windows 7 (32-bit & 64-bit)
  • Windows XP (32-bit & 64-bit)
  • Windows Vista (32-bit & 64-bit)
  • Windows Server 2000, 2003 (32-bit & 64-bit), 2008 (32-bit & 64-bit), and 2012
  • Windows Small Business Server 2003, 2008, 2011 (32-bit & 64-bit)

See Supported Operating Systems for a complete list.

While ShadowProtect® Desktop and ShadowProtect Server install on a single machine and run regularly scheduled backups, ShadowProtect IT Edition does not install any software. Instead, it runs directly from the CD, allowing the user to create instant, on-the-fly backup images of any system at any time. ShadowProtect IT Edition is licensed to a technician as a weekly, monthly, or annual subscription and allows the technician to back up and restore any number of machines to new or existing hardware. ShadowProtect Desktop and ShadowProtect Server, on the other hand, are licensed to protect a particular machine, and require that ShadowProtect be installed and activated on that machine before backups can be restored.

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